When the Anthrax Crisis happened, at that point if time, it was a completely different time for the use of technology. There was no social media at that time. If there was an existence of the social media during that crisis, then the entire scenario would have been different. From the provide material, one thing is very much clear that if the social media as there then the communication process between the police and fire departments, between the health departments and stations could have been flexible and better.